24/7 automated monitoring and compliance

Specialist cold chain
for mission-critical facilities.

We source, install and support the refrigeration and monitoring that keep product in range, from hospital pharmacies to remote field sites.

Experience17+Years in critical cold chain
Reach10+Countries, public and private sector
Scaled50+Government installations

A holistic view of critical infrastructure.

Installed and managed by our team, VersaTrak measures every unit around the clock to confirm your equipment stays in range, and raises the alarm the moment it does not.

Example facility · 4 monitored assets
● All within range▲ 1 early warning
● Continuous monitoring VersaTrak · Early warning of equipment decline
  1. 01

    Monitor

    Sensors on every refrigerator, freezer, cold room and incubator record conditions continuously, day and night.

  2. 02

    Detect

    VersaTrak tracks how each unit holds temperature over time, so a unit that is beginning to fail is flagged before it leaves range.

  3. 03

    Respond

    The right person is alerted by SMS, push, email or voice call. Every acknowledgement and action is logged as an audit-ready record.

Trusted by governments and global organisations.

Our systems protect medicines, blood, samples and stock in the facilities where a temperature excursion is not an option.

Government hospitals

Pharmacy and ward cold storage

Hospital pharmacies

Medicines and vaccines

Blood & tissue banks

Products that can't leave range

Research laboratories

Samples and reagents

Food storage & distribution

Bulk and chilled storage

Military bases

Fixed and deployed sites

From the field

A full server rack failure was detected before on-site staff were aware of it.

Continuous health monitoring of hubs, servers and sensors, on a live installation.

Supports compliance with

21 CFR Part 11
Electronic records and signatures
Joint Commission
Healthcare accreditation
AABB
Blood banking and transfusion
CAP
College of American Pathologists

Solutions designed around operational risk.

The four situations we design for most often, and the configuration we deploy for each.

Power loss

Loss of mains power

The situation
An unreliable power supply fails, putting a full store at risk.
What we deploy
Long-holdover refrigeration, watched by VersaTrak.
The result
Product stays in range for days while power is restored, and your team is alerted immediately.
Field and outreach

Cold chain beyond the facility

The situation
Vaccines and blood in transit to remote or off-grid sites.
What we deploy
Field carriers and vehicle units with data logging built in.
The result
Product stays in range from collection to destination, with a record of the journey.
Hospital pharmacy

Distributed pharmacy and ward storage

The situation
Medicines and vaccines held in many units across a hospital.
What we deploy
Specialist refrigeration with sensors on every unit, consolidated on one screen.
The result
Alerts escalate to a person, and equipment is serviced before it causes an incident.
Bulk and chilled storage

Large-volume cold storage

The situation
Cold rooms and warehouses where a single failure is costly.
What we deploy
Sensors and continuous monitoring across every room, fitted to your existing cold rooms.
The result
Every room monitored continuously, with an audit-ready record.

Four layers that must operate as one system.

A single refrigerator can hold product in range. A site-wide cold chain also needs holdover capacity for power loss, continuous sensing, a network for the monitoring to run on, and a team to support it.

Talk to us about your site
A warehouse floor with pallets of white refrigerators, chest freezers, stainless-steel glass-door units and orange vaccine carriers staged in bays ready for dispatch
Specialist units matched to your facilityUnits for every site, room and product
MAINS POWER Connected Power lost 8 °C 2 °C Safe range MAINS POWER LOST Time Holdoverrefrigerator 2–8 °C No mains power needed Product stays in range Illustrative
Holdover and field systemsStorage that keeps product in range without mains power
Sensors and data linksFitted to every unit, reporting continuously
SENSORSALERTS Refrigerator4.6 °C Cold room3.8 °C Freezer−20.1 °C INSIDE YOUR IT AND SECURITY POLICIES VERSATRAK On yournetwork or Hosted SMS Email Push Phone
Integrated with your networkOne view across every room and unit

Continuous monitoring, consolidated into one operational view.

Monitors any refrigerator, freezer, walk-in room or incubator, with room temperature and humidity, and consolidates isolated alarms into one live view, so problems are identified without waiting for a manual check. Explore VersaTrak monitoring →

  • 1

    Live facility view

    Every connected asset on one dashboard, refreshed continuously.

  • 2

    Alert escalation

    Door-open, temperature and mains-failure events escalate until they are acknowledged.

  • 3

    Audit-ready records

    Exportable history and event logs, formatted for inspection.

  • 4

    Early warning of equipment decline

    Trends in how a unit holds temperature identify deterioration, so it is serviced before an incident occurs.

General Hospital Illustrative
Example data
Bone Marrow FreezerOut of range→
Micro AmbientMicrobiology
3
Temperature
44.9 °C
36.0 – 45.0 °C
Humidity
42.99 %RH
18.00 – 80.00 %RH
Alert escalation Bone Marrow Freezer
  1. 02:14 Out of range detected
  2. 02:15 SMS and push sent
  3. 02:18 Phone call to on-call
  4. 02:21 Acknowledged
Every event is logged with a timestamp and the responsible user.
Recovery time after door open Laboratory fridge · 8 weeks
Illustrative view
Part of VersaTrak

A sensor drifts. Only one of these notices.

Standard calibration verifies a sensor once a year, on one day. VersaTrak's Auto Node Calibration (ANC) checks every device, every day, against integrated, NIST-traceable reference points, so drift is caught within a day rather than at the next annual visit.

Daily verification between accredited calibrations. Where your accreditation requires it, we provide UKAS (ISO 17025) accredited calibration certificates through our calibration partner.

One sensor · one year · Illustrative drift
Standard calibrationVersaTrak ANC
ComparisonStandard calibrationVersaTrak ANC
Checks per device, per year1365
Longest a fault can go unseen364 days1 day
Verification between calibrationsNoneDaily
Illustrative drift, not measured data.

Faults found within a day

A failed check is flagged straight away, not at the next annual visit.

No visits for daily checks

The daily check runs automatically, with nothing to schedule and nothing to take offline.

Verifiable during audit

Certificates and calibration reports are stored in the application for audit.

A bespoke system is only as reliable as the support behind it.

We design, supply and support every layer, ensuring refrigeration, sensors, network and platform continue to operate together.

A support engineer in a navy polo and blue gloves crouching beside a glass-door pharmacy refrigerator, adjusting a sensor on a shelf with a tablet in hand
Experts on handBy phone, email, WhatsApp or on site
✓

Refrigeration

Specialist units

✓

Sensors

Every asset

✓

Your network

Hubs and servers

✓

Platform

Alerts and records

One expert team behind it allOne call reaches the people who know your whole system.
PhoneEmailWhatsApp

Watched continuously

Our Watchdog™ service monitors the health of your hubs, servers and sensors independently, and identifies faults early.

Training included

Virtual sessions keep your team proficient with the system.

Maintained every year

An annual preventative maintenance visit covers the full system.

Are you ready to discuss your facility's requirements?

Talk to us